Zsofia Szarka

I’m a learning design professional specialising in self-paced digital learning solutions, with over eighteen years of experience across a broad range of industries in both the private and non-profit sectors. While much of my work has focused on the automotive, aviation, and finance sectors, I have a particular passion for collaborating with humanitarian organisations and NGOs.

What I value most about my field is its inherent demand for continuous learning and development. Each project offers the opportunity to dive into new subject matter and expand my expertise—an aspect of the work I find deeply rewarding. The same goes for staying on the move: although I’m currently based in Europe, I’m always open to opportunities and collaborations in other parts of the world.

What I Do

Digital Learning Solutions

As a consultant, I can help you find the most suitable digital solutions to your learning needs, as well as mapping out the curriculum and choosing the most suitable software for you to use. I can also assist you in creating blended learning programs by determining how and which part of your training can be taken out of the classroom.

Instructional Design

As an instructional designer, I can turn any subject into an exciting piece of digital learning, drawing them up in detailed visual storyboards. However, as I am usually working to strict financial, technical, and time constraints, in reality, what I can offer is to design the best possible learning piece considering those set constraints. I prefer to join projects at the very beginning, but I am used to jumping on board on already running projects to help speed up or re-working the design.

Course Development

As an end-to-end developer, I'm able to take your project from an initial idea to final release, including graphic design, multimedia and course development. I can also take the role of lead developer if you already have a junior team but they need some guidance and supervision. I enjoy taking my projects to the finish line and taking part in the design and development. I do not, however, take up only development work.

Multimedia Design

Building on my design background, I can help you develop aesthetic and easy to use templates for any learning software which your HR or Learning Team can use to build learning content, which is visually pleasing and in line with your company's guidelines. I can also manage external illustrators and animators as they are creating learning content.

What You Can Expect From Me

Professionalism

I understand that your project addresses a crucial learning need, and it must be completed on schedule. Whether I'm on-site or working remotely, full-time or part-time, I will make sure my working time fits with your team's schedule and never delays the project.

Constant high quality

I will deliver the same high-quality work throughout the project.

Fast on-boarding

I make an extra effort at the beginning of each project to be quickly up to speed with both the topic and the structure of the team I'm joining.

Clear and responsive communication

I make sure that all stakeholders and team members are aware of the project's progress and everyone knows what's expected of them at which phase.

Reliability

I will make sure that all feedback is incorporated and all issues are addressed in a timely manner, the changes are clearly communicated and the work completed with maximum efficiency.

Proactive behaviour

I will actively identify any possible issues that may arise and offer possible solutions, even outside the realm of the project.

Testimonials

Resume

11 Years of Experience

Work Experience

2024
Turn2us (Elizabeth Finn Care)

Instructional Designer [Consultant]

I joined Turn2us on a temporary contract to support the development of three online courses, each introducing one of the organisation’s core financial assessment tools: the Turn2us Benefits Calculator, the Turn2us Grants Search, and the Turn2us PIP Helper. Developed using Absorb Create, these courses are freely available upon registration via the Turn2us Learning Management System (LMS): https://turn2us.myabsorb.eu.

2023-2024
IFRC

Learning Design Consultant

In collaboration with @Nathalie Doswald as the subject matter expert and presenter, we developed the Nature-based Solutions for Climate and Disaster Resilience course for the Red Cross Red Crescent (RCRC). Building on her existing UNEP course (still available on edX), we adapted the foundational modules by integrating interactive elements and adding five additional hours of tailored learning content specifically designed for RCRC staff and volunteers. The course empowers participants to design Nature-based Solutions (NbS) projects that enhance community resilience. Working with @Armando Guerra and the Mambo Panda team on multimedia development was a standout experience—their expertise and efficient workflow were key to the project’s success.

2022-2023
Bain & Company

Digital Learning Designer [Consultant]

Between two extensive humanitarian projects, I had the opportunity to reengage with the private sector, bringing a fresh perspective to Bain & Company's dynamic environment. Collaborating with Ashley Keenan's multinational team, I managed multiple parallel projects in a fast-paced consulting setting, navigating complex challenges and delivering results. Due to the confidentiality of the content, I’m unable to include details of this project in my portfolio. However, you can find Ashley’s review of our collaboration below on my profile.

2021-2022
IFRC

Learning Design Consultant

Field surveys are a fundamental method for data collection, whether in rapid-response programs following emergencies or for establishing baseline and endline assessments. As part of this project, we developed a foundational survey design course tailored specifically to the humanitarian context. The course is designed to be easily accessible to anyone working in the humanitarian sector, providing essential skills and knowledge to support effective data collection in challenging environments. See it in my portfolio: http://zsofiaszarka.co.uk/project/ifrc-survey-design/

2020-2021
CEPOL

E-Learning Senior Project Officer

I joined CEPOL in Budapest, where I quickly integrated into the multinational team and gained a deep appreciation for the agency’s mission in international law enforcement cooperation. However, I came to realise that my skills and working style are better suited to the flexibility and pace of freelance work than to the more structured environment of a bureaucratic institution. After a few months, I transitioned to a new opportunity with the IFRC. That said, the personal and professional relationships I built at CEPOL have remained strong and enduring.

2018-2019
Amadeus

Digital Learning Designer [Consultant]

I joined Amadeus as a consultant on an eight-month fixed-term contract to develop digital learning resources for newly released software designed for Amadeus' airline clients.

This project was entirely self-managed, with the exception of the initial scoping and training needs analysis.

My responsibilities included:

  • Collaborating with Product Managers, Subject Matter Experts (SMEs), project owners, and pilot customers to ensure alignment and relevance.
  • Designing and scripting the course content to meet the needs of diverse stakeholders.
  • Creating and designing visual assets, along with reusable templates for future use.
  • Recording and editing both audio and video materials.
  • Developing the course in Articulate Storyline, ensuring a seamless user experience.
  • Conducting rigorous testing and releasing the final course packages.
It was a privilege to work with the dedicated team at Amadeus, where everyone’s passion for the successful launch of this new software ensured I had the support and collaboration needed to deliver high-quality training solutions.

2017-2018
Alvanon Hong Kong, Inc.

Instructional Design Specialist [Freelance Consultant]

I joined Alvanon as a consultant during an exciting period in the company’s history, coinciding with the development of their groundbreaking online learning platform, MOTIF. Our mission was to establish MOTIF as a central hub for fashion professionals, designed to connect industry experts and bridge critical knowledge gaps across the sector. Learn more about the launch here: https://motif.org/alvanon-launches-motif/

In my role, I was responsible for designing courses for MOTIF’s off-the-shelf content library. This gave me the unique opportunity to collaborate with pioneers and global experts in the fashion industry on topics such as the Mechanics of Fit, Sustainability in Fashion, and Apparel Costing.
You can find out more about these projects in my portfolio: http://zsofiaszarka.co.uk/project/motif/ http://zsofiaszarka.co.uk/project/fit-form/

2016-2017
Peak Pacific Ltd.

Senior Instructional Designer [FTC]

At PPG, I was based in Cathay Pacific City, where I led the Instructional Design Team in redesigning the company’s online training programs. We introduced a range of innovative approaches, including explainer videos and mobile apps, to enhance the learning experience and modernize the training framework. It was an incredible opportunity to collaborate with and work under the guidance of digital learning expert @Chetan Kalidas.

2013-2015
PHM Group Ltd.

Instructional Designer / Content Developer

Based in London, I was dedicated to PHM's Ford account. I have been doing instructional design and e-learning development, as well as UX, UI and creative design. My projects included remote learning solutions of all kinds: from eLearning through mobile applications to cheat sheets and other print-outs, and most often, the combination of these. The side effect of working in the automotive industry is that I have also accumulated a vast knowledge of wheel trims, boot capacities, seat-folding arrangements and, of course, state-of-the-art in-car technologies.

2010
Organica Water

Marketing Assistant / Instructional Designer

(via KVG Konvergencia Kft.) n 2010, Organica Water began expanding into new markets, including the US and several countries in the Far East (China, India, and Singapore). This expansion necessitated the development of a refreshed company identity, a new marketing strategy, an updated website, and the creation of new presentations and educational materials (both online and print). Additionally, there was a need to establish a strong and active presence in online communities and social media platforms. I played a key role in driving these initiatives, working closely and collaboratively with company leadership and the marketing team based in the US. My primary focus was on the instructional design and creation of company presentations and ensuring the consistent implementation of the new visual identity across all materials.

2008-2011
KVG Konvergencia Kft.

Instructional Designer / Content Developer

At KVG, I developed customized learning materials for international clients across commercial and higher education sectors. Over time, I expanded my expertise in various aspects of learning content creation, taking on increasing levels of responsibility. I gained a comprehensive understanding of e-learning development methodologies and instructional design, from initial course planning to the design and build of individual pages. My experience spans content design, development, the management and maintenance of e-learning materials and the administration of Learning Management Systems.

Key responsibilities:

  • E-learning development (GE Capital, Veolia, Raiffeisen Bank, Organica Technologies, ENI);
  • Instructional design;
  • E-learning software training and technical support;
  • Design and creation of marketing materials: presentations, websites, brochures;
  • LMS, LCMS administration.

Education

2004-2008
Eszterhazy Karoly University

Visual Communication / Teacher of Visual Arts BA (Hons)

My first degree provided a strong foundation in both academic knowledge and visual aesthetics—elements that have shaped my entire career. I focused on visual communication as well as pedagogy and andragogy, balancing creative and educational disciplines.

2006-2010
Corvinus University of Budapest

Political Science and Public Policy

I have always been intrigued by politics and driven by a desire to better understand how the world functions and how decisions are made. This degree focused primarily on the practical aspects of governance rather than abstract theory, which aligned well with my hands-on, pragmatic approach. During this programme, I was awarded a full scholarship to attend the International Summer School at the University of Oslo where I concentrated on topics such as social contracts and multicultural societies.

2009-2010
Metropolitan University of Budapest

Television Journalism

I enrolled in METU’s postgraduate program out of a strong interest in media and a desire to deepen my understanding of screen-based communication. The coursework included subjects such as field reporting, documentary production, and video editing, among others.

2024-
University of Pecs, Hungary

Mental Health and Community Counselor

Language Skills

English

95%

Hungarian

100%

Spanish

20%

French

25%

Technical Skills

Articulate 360

100%

Captivate 7

95%

Captivate 9

60%

GoAnimate / Vyond

100%

Absorb LMS

%

Adapt Learning

60%

LearnDash

70%

Docebo

70%

Thinkfic

80%

Nexius

80%

NetDimensions LMS

%

HTML / XML

30%

SCORM / AICC

70%

Saba LMS

50%

Design Skills

Adobe Photoshop

90%

Adobe Illustrator

65%

Adobe InDesign

75%

Adobe AfterEffects

55%

MS Office

90%

Adobe Premier

40%

Audition

50%

Carrara (3D)

40%

Google SketchUp

40%

QuarkXPress

30%

Portfolio

My Works
The Fundamentals of Field Surveys

The Fundamentals of Field Surveys

blended learning, soft-skill, support tools
Enterprise Resiliency Program

Enterprise Resiliency Program

awareness, software
COVID-19 Policy Training

COVID-19 Policy Training

awareness, compliance, support tools
Fundamentals of Dementia Care

Fundamentals of Dementia Care

awareness, blended learning, soft-skill, support tools
Tackling Single-Use Plastics in Your Workplace (2019)

Tackling Single-Use Plastics in Your Workplace (2019)

awareness, blended learning, soft-skill, support tools
MOTIF – Off-the-Shelf E-Learning Courses for the Fashion Industry Knowledge Hub (2017-2018)

MOTIF – Off-the-Shelf E-Learning Courses for the Fashion Industry Knowledge Hub (2017-2018)

blended learning, product, soft-skill, support tools
MOTIF – The Fit Form (2018)

MOTIF – The Fit Form (2018)

product, soft-skill
Altéa Reservation Desktop Web (ARD Web) – software training e-learning (2019)

Altéa Reservation Desktop Web (ARD Web) – software training e-learning (2019)

product, software
Cathay Pacific – Awareness Animations, Explainer Videos (2016)

Cathay Pacific – Awareness Animations, Explainer Videos (2016)

awareness
Cathay Pacific – Storyline 2 E-learning Templates (2016)

Cathay Pacific – Storyline 2 E-learning Templates (2016)

compliance, product
Cathay Pacific – Air Traffic Control (ATC) Communications (2017)

Cathay Pacific – Air Traffic Control (ATC) Communications (2017)

soft-skill
Cathay Pacific – EFB Airbus FlySmart software training (2017)

Cathay Pacific – EFB Airbus FlySmart software training (2017)

software
Cathay Pacific – Aviation and Compliance Training e-learning (2016)

Cathay Pacific – Aviation and Compliance Training e-learning (2016)

awareness, compliance, support tools
Ford Focus product training e-learning

Ford Focus product training e-learning

product
Ford – Ford Mustang product training e-learning (2014)

Ford – Ford Mustang product training e-learning (2014)

product
Ford SYNC II software training e-learning (2014)

Ford SYNC II software training e-learning (2014)

product, software
Ford Accessories – Product and Soft-Skill Training E-learning (2013)

Ford Accessories – Product and Soft-Skill Training E-learning (2013)

product, soft-skill
Ford Accessories – Phone and Tablet Application (2013)

Ford Accessories – Phone and Tablet Application (2013)

product, support tools
Organica – Sales Presentations (2010)

Organica – Sales Presentations (2010)

product, support tools
Veolia – Health & Safety Pocketbook (2009)

Veolia – Health & Safety Pocketbook (2009)

awareness, compliance, support tools
ENI – Petrol station POS and BOS terminal software training (2012)

ENI – Petrol station POS and BOS terminal software training (2012)

software
Budapest Bank – Internet Bank Demo and Video Help (2012)

Budapest Bank – Internet Bank Demo and Video Help (2012)

software, support tools
MS Office 2003 to 2010 – transition training e-learning (2012)

MS Office 2003 to 2010 – transition training e-learning (2012)

software
Budapest Bank – Stress Management e-learning for blended learning program (2011)

Budapest Bank – Stress Management e-learning for blended learning program (2011)

blended learning, soft-skill
Budapest Bank – Incident Management e-learning for blended learning program (2011)

Budapest Bank – Incident Management e-learning for blended learning program (2011)

blended learning, compliance, software
Budapest Bank – Communication training e-learning for blended learning program (2011)

Budapest Bank – Communication training e-learning for blended learning program (2011)

blended learning, soft-skill

Blog

In my opinion...

Contact

Get in Touch
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+44 75 4987 4823

I'm currently in Europe

contact [at] zsofiaszarka [dot] co [dot] uk

Freelance Available

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